Payment and Refund Policies and Terms of Service

 

We are so excited that you or your child is planning to take part in one of our programs. Before you go any further, check out our payment and refund policies and terms of service so that we are all on the same page!

ADULT CHOIRS 

Refund Policy

  • Payment is due in full at the time of registration, unless the choir member​ has pre arranged with Urban Choir Project to 'drop in'.

  • A full refund can be issued up to 5 days before the 1st choir rehearsal. After this time a 50% refund can be issued upon request.

  • In the instance that a choir member starts a cycle and is unable to continue, a 50% discount can be issued up until the 4th rehearsal of the cycle. After this time, a refund will not be issued. 

THE BABY SINGERS CLUB

Refund Policy

  • Payment is due in full at the time of registration.

  • A full refund can be issued up to 5 days before the 1st choir rehearsal. After this time a 50% refund can be issued upon request.

  • In the instance that a choir member starts a cycle and is unable to continue, a 50% discount can be issued up until the 2nd rehearsal of the cycle. After this time, a refund will not be issued. 

GENERAL

Terms of Service

  • Lost property – Urban Choir project does not accept responsibility for loss or damage to personal property. 

  • We do not accept liability for personal injury or illness to any choir member during rehearsal.  

  • It is your responsibility to ensure that we have the correct details for you and keep us updated of any changes to contact details or health issues you would like us to know.

  • We do not accept responsibility for any loss or expense due to circumstances beyond our control ie Transport, fire, weather, unplanned venue closings or other such situations.

  • Urban Choir Project reserves the right to amend or alter these terms and conditions at any time without prior notice